CANCELLATION POLICY

BOOKING • Clients must be 18 or older. Clients under 18 may be serviced only with a parent or legal guardian present and a signed consent form. • A deposit is required to reserve every appointment. Your time is not held until the deposit is paid. • A valid card on file is required for every client. DEPOSITS • Deposits are non-refundable and go toward the cost of your service. • If you cancel or do not show, the deposit is not returned. That is what holds your spot. • Need to move your appointment? Reach out as early as you can and we will do our best to move your deposit to a new time. RESCHEDULING • Each appointment includes one courtesy reschedule. Additional changes may require a new deposit. • Promotions apply to the original booking only and cannot be transferred, combined, or stacked. LATE ARRIVALS • A 15 minute grace period is given. Arriving later may shorten your service or require rebooking, since the next client's time is reserved. NO-SHOWS • Not showing forfeits your deposit and the appointment. • Clients with repeat no-shows may be asked to pay in full at the time of booking. REFUNDS • No refunds once a service has been performed. TANNING • No open wounds, sunburns, or skin infections. • Please tell us about pregnancy, breastfeeding, asthma, allergies, or recent skin treatments that may affect your tan. • Arrive with clean skin, free of lotion, oil, makeup, and deodorant. NAILS • Please let us know about any nail infection, fungus, or injury before booking. We cannot work over an active infection. • Tell us about allergies or past reactions to acrylic, gel, or removal products. • Removal of work done elsewhere may add time to your appointment. Let us know when you book so we can plan for it. By booking with Sun Touch Brazilian Tanning, you confirm you have read and agree to these policies. We may update them at any time; the policies in effect on the date of your appointment apply.